Medical Insurance Specialist - Extra Help (Temporary)
Decatur, IL Decatur, IL Temporary Temporary $20.
57 an hour $20.
57 an hour 12 hours ago 12 hours ago 12 hours ago Department:
Family and Community Medicine/Decatur-SMS Division:
NA Location:
Decatur Job Category:
Temporary/Extra Help Overview:
Employees in this title typically independently take the necessary action to complete all types of complex insurance claim forms requiring coding and serve as the resource specialist within the unit for lower-level Specialists and related clerical staff.
Salary:
$20.
57/hour Anticipated End Date:
10/31/2023 POSITION DESCRIPTION INCUMBENT:
CSN:
PRESENT CLASSIFICATION:
Medical Office Associate DATE:
May 2023 DEPARTMENT/DIVISION:
SIU Center for Family Medicine UNIT:
Dental FUNCTION This position serves the front desk of the dental clinic.
Functions of this position include but are not limited to:
1) receive and record patient information over the telephone and as patients present in-person; 2) ensure patient information is accurate and up to date; 3) collect payment and assist with dental billing and insurance needs; 4) answer and route incoming calls, answers questions and mitigate patient complaints 5) transcribe organizational electronic health record into dental health record/s with necessary information.
ORGANIZATIONAL RELATIONSHIPS This position reports to dental site/s Adminitrator, who in turn reports to the Chief Executive Officer of the Family & Community Medicine department.
DUTIES AND RESPONSIBILITIES The following information is intended to be representative of the work performed by the incumbent in this position and is not all-inclusive.
The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related, or a logical extension of position responsibilities.
Demonstrates, by actions, commitment to the mission and the behavioral standards of SIU School of Medicine.
Provides excellent service to both internal and external customers through collaboration and partnership; compassion and respect; integrity and accountability; diversity and inclusion; as well as continuous learning and improvement.
70% Patient Receiving and Registration 1.
Receives and welcomes patients into the clinic.
2.
Interviews patients to obtain demographic and billing information.
3.
Input, update, retrieve and review patient information 4.
Create initial medical record for new patients.
5.
Obtains patient signature's on authorization forms.
6.
Generates schedules, prints forms and scans documents per policy/procedure.
15% Telephones/Scheduling 7.
Answers phones and routes appropriately following clinical protocols.
8.
Schedules, cancels and reschedules patient appointments.
10% Cashiering 9.
Knowledgeable of sliding fee scales and insurance co-pays.
10.
Collect payments and applies to patient records.
11.
Completes and maintains receipt register.
12.
Deposits bank deposits at local bank per protocol.
5% Other 13.
Handles patient complaints according to policy/procedure.
14.
Communicate and coordinate dental treatment confidentially and professionally with patients and other health organizations.
KNOWLEDGE, SKILLS, & ABILITIES 1.
Sensitive to the needs of underrepresented minority populations.
2.
Knowledge of computers and data entry with a high level of accuracy.
3.
Skill in reading, comprehending, and following complex instructions.
4.
Organization skills, including time management and workflow.
5.
Strong customer service skills; professional communication 6.
Oral and written communication skills.
7.
Ability to interact with and assist patients and their families.
8.
Ability to adapt and work under pressure amid interruptions.
9.
Ability to work with people from a variety of cultural, economic, and educational backgrounds.
10.
Ability to keep patient information confidential.
11.
Ability to establish priorities and function independently.
12.
Able to function as part of a team.
RESPONSIBILITY A.
Supervisory Controls - The employee receives direction in either written or oral form from their supervisor.
The duties to be performed and the priority in which these are to be completed will be at the discretion of the supervisor.
B.
Guidelines - Guidelines for the position are set by the administrative director.
The supervisor is responsible for seeing the guidelines are followed through.
DIFFICULTY A.
Complexity - Must be able to multi-task and work accurately with details.
B.
Scope and Effect - The employee in this position directly affects patient satisfaction and health outcomes.
ENVIRONMENTAL, HEALTH AND SAFETY RESPONSIBILITIES Participates in meetings, trainings, and other environmental, health and safety activities as required by SIU School of Medicine.
PERSONAL CONTACTS This individual will have daily contact with patients and staff, as well as employees outside the SIU clinic.
PHYSICAL REQUIREMENT & ENVIRONMENT See attached physical and environmental form.
SIGNATURES:
INCUMBENT:
______________________________________ DATE:
_________ Incumbent SUPERVISOR:
_______________________________________ DATE:
_________ Natalie Brockmeyer, MHA Administrator REVIEWED BY:
______________________________________ DATE:
________ Iris Wesley, Chief Executive Officer, SIU FQHC.
Estimated Salary: $20 to $28 per hour based on qualifications.
57 an hour $20.
57 an hour 12 hours ago 12 hours ago 12 hours ago Department:
Family and Community Medicine/Decatur-SMS Division:
NA Location:
Decatur Job Category:
Temporary/Extra Help Overview:
Employees in this title typically independently take the necessary action to complete all types of complex insurance claim forms requiring coding and serve as the resource specialist within the unit for lower-level Specialists and related clerical staff.
Salary:
$20.
57/hour Anticipated End Date:
10/31/2023 POSITION DESCRIPTION INCUMBENT:
CSN:
PRESENT CLASSIFICATION:
Medical Office Associate DATE:
May 2023 DEPARTMENT/DIVISION:
SIU Center for Family Medicine UNIT:
Dental FUNCTION This position serves the front desk of the dental clinic.
Functions of this position include but are not limited to:
1) receive and record patient information over the telephone and as patients present in-person; 2) ensure patient information is accurate and up to date; 3) collect payment and assist with dental billing and insurance needs; 4) answer and route incoming calls, answers questions and mitigate patient complaints 5) transcribe organizational electronic health record into dental health record/s with necessary information.
ORGANIZATIONAL RELATIONSHIPS This position reports to dental site/s Adminitrator, who in turn reports to the Chief Executive Officer of the Family & Community Medicine department.
DUTIES AND RESPONSIBILITIES The following information is intended to be representative of the work performed by the incumbent in this position and is not all-inclusive.
The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related, or a logical extension of position responsibilities.
Demonstrates, by actions, commitment to the mission and the behavioral standards of SIU School of Medicine.
Provides excellent service to both internal and external customers through collaboration and partnership; compassion and respect; integrity and accountability; diversity and inclusion; as well as continuous learning and improvement.
70% Patient Receiving and Registration 1.
Receives and welcomes patients into the clinic.
2.
Interviews patients to obtain demographic and billing information.
3.
Input, update, retrieve and review patient information 4.
Create initial medical record for new patients.
5.
Obtains patient signature's on authorization forms.
6.
Generates schedules, prints forms and scans documents per policy/procedure.
15% Telephones/Scheduling 7.
Answers phones and routes appropriately following clinical protocols.
8.
Schedules, cancels and reschedules patient appointments.
10% Cashiering 9.
Knowledgeable of sliding fee scales and insurance co-pays.
10.
Collect payments and applies to patient records.
11.
Completes and maintains receipt register.
12.
Deposits bank deposits at local bank per protocol.
5% Other 13.
Handles patient complaints according to policy/procedure.
14.
Communicate and coordinate dental treatment confidentially and professionally with patients and other health organizations.
KNOWLEDGE, SKILLS, & ABILITIES 1.
Sensitive to the needs of underrepresented minority populations.
2.
Knowledge of computers and data entry with a high level of accuracy.
3.
Skill in reading, comprehending, and following complex instructions.
4.
Organization skills, including time management and workflow.
5.
Strong customer service skills; professional communication 6.
Oral and written communication skills.
7.
Ability to interact with and assist patients and their families.
8.
Ability to adapt and work under pressure amid interruptions.
9.
Ability to work with people from a variety of cultural, economic, and educational backgrounds.
10.
Ability to keep patient information confidential.
11.
Ability to establish priorities and function independently.
12.
Able to function as part of a team.
RESPONSIBILITY A.
Supervisory Controls - The employee receives direction in either written or oral form from their supervisor.
The duties to be performed and the priority in which these are to be completed will be at the discretion of the supervisor.
B.
Guidelines - Guidelines for the position are set by the administrative director.
The supervisor is responsible for seeing the guidelines are followed through.
DIFFICULTY A.
Complexity - Must be able to multi-task and work accurately with details.
B.
Scope and Effect - The employee in this position directly affects patient satisfaction and health outcomes.
ENVIRONMENTAL, HEALTH AND SAFETY RESPONSIBILITIES Participates in meetings, trainings, and other environmental, health and safety activities as required by SIU School of Medicine.
PERSONAL CONTACTS This individual will have daily contact with patients and staff, as well as employees outside the SIU clinic.
PHYSICAL REQUIREMENT & ENVIRONMENT See attached physical and environmental form.
SIGNATURES:
INCUMBENT:
______________________________________ DATE:
_________ Incumbent SUPERVISOR:
_______________________________________ DATE:
_________ Natalie Brockmeyer, MHA Administrator REVIEWED BY:
______________________________________ DATE:
________ Iris Wesley, Chief Executive Officer, SIU FQHC.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
